Partnering with CNT has been one of the best decisions for our practice. Their expertise in insurance verification, pre-authorization, pre-registration, and scheduling has completely transformed our front-end operations, reducing administrative burdens while improving patient experience.
Since working with their team, we have seen a 45% reduction in claim denials related to authorization issues and a 99% faster turnaround on pre-authorizations. Their meticulous insurance verification process has led to a 40% decrease in billing errors, ensuring patients are informed of their coverage upfront, preventing delays and unexpected costs.
With their support in pre-registration, our patient intake process has become significantly more efficient—reducing check-in times by 40%. Their organized scheduling operations has not only optimized provider availability but has also improved patient satisfaction scores by 25%, as our patients appreciate the seamless experience and reduced wait times.